Rates and Opening Times
Open Mon-Sat 10am to 12midday and 4pm to 6pm, closed Thursday afternoons. By appointment only on Sundays and Bank Holidays.

Further information

  • Sharing lodges and rates are only for cats from the same household sharing a lodge.
  • All meals are included in the daily boarding rate.
  • Because of the intensive regime of cleaning, disinfection and preparation required before and after each stay, our daily rate is charged for the day of delivery and the day of collection.
  • If you are dropping off or collecting your cat(s) on a Sunday or Bank Holiday, this is by prior appointment only. As our permitted opening hours are affected by local planning restrictions, appointments cannot be outside the hours of 10:00-12:00 or 16:00-18:00.
  • If you are unable to drop off and/or pick up your cat(s) during our opening hours, please consider using our cat taxi service – click here for more information.
  • Balance of accounts must be settled at the time of collection and we can accept payment by credit/debit card, cash, or bank transfer. Credit/debit card payments can be made in person using chip-and-pin or contactless (including Google Pay and Apple Pay), over the phone, or online via the secure payment link in your reminder email sent a few days before the start of your booking. We regret that we are no longer able to accept cheques.
  • A deposit is required at the time of booking. For new customers, credit or debit card details may be taken and securely stored. In the event of a cancellation or no-show, an appropriate fee may be charged. Please see our Terms and Conditions for more information.

Emergency Services, NHS, Armed Forces, and Blue Light Card Discount

We are delighted to offer a 20% discount on boarding bookings to all emergency services and NHS staff, and serving military personnel. Please mention this when booking, and show your work ID card or Blue Light Card on drop off or collection.

Christmas and New Year 2023-24

  • Your cats are welcome to stay with us throughout the festive period, however please note we will be closed for drop-off and collection on Christmas Eve, Christmas Day, Boxing Day, and New Year’s Day. We will be open as normal on 27th – 31st December, and from 2nd January onwards.
  • Our rates are doubled from Monday 23rd December – Wednesday 1st January inclusive. 

Please note that we are closed from Tuesday 19th to Tuesday 26th March 2024 inclusive, and from Tuesday 5th to Thursday 21st November 2024 inclusive.