At The Garden Cattery we have exceptionally high standards of care, security and hygiene. We want the best possible environment for your cat. At the time of booking, you will be asked about your cat’s health, their favourite food and any other likes and dislikes so we can ensure they have a happy and healthy stay with us. The cattery is in the garden of our home, so we are always there to keep an eye on your pet.
About the Lodges
There are five types of lodges available at The Garden Cattery, to ensure your cat has the most comfortable stay possible. They are all purpose built with both indoor and outdoor space for your cat. They are located in a courtyard setting overlooking a water feature, bird feeders and flower beds.
The indoor spaces are fully insulated and each one has a heater for year-round comfort. Heating is provided when the temperature falls below 16°C (61°F), regardless of the time of year. We also have a generator to provide power in case of a power cut. During warm weather, bamboo screens for shade and electric fans are placed throughout the cattery to keep the cats at a comfortable temperature.
The lodges at The Garden Cattery are “penthouse” style, so that the cats have as much room as possible to roam about. The ladder up to the sleeping compartment is at a shallow angle, and the rungs are thick, so that cats of all abilities can scale them with ease. For our more elderly or unsteady guests we can provide disabled-friendly ramps.
There are 19 lodges at the Garden Cattery, in five sizes.
- Standard Lodge – suitable for one cat.
- Large Lodge – suitable for two cats sharing, or one cat who prefers a bit more space.
- Super Lodge – suitable for up to three cats sharing.
- Family Lodge – by special request, we can join together two Lodges to create space for up to five cats to share comfortably.
- Luxury Lodge – set away from the rest of the cattery, suitable for one cat who prefers a bit more space and privacy.
Mealtimes at The Garden Cattery
As every cat knows, mealtimes are one of the most important parts of the day! We want to ensure that your cat has a routine while they stay with us. At the time of booking, you will be asked what food your cat prefers and when you wish for them to be fed. All meals are included in your booking. We keep a stock in of all major brands of cat food, but if you have a specific request, please tell us in advance and we will do our best to accommodate your cat’s needs (subject to availability). If your cat is on a veterinary diet you will need to bring this with you.
In the back of the reception area, we have a separate kitchen specifically for the cattery, so you can feel assured that we have high standards of hygiene and cleanliness. Water bowls are replaced every day, and your cat receives each meal in a fresh bowl. There is a dishwasher which is only used for food and water bowls. There is also a fridge for storing medication or specific types of food.
Your cat's safety
The comfort and the safety of our guests are our top priorities. The Garden Cattery benefits from being in the garden of our home, so we can always keep an eye on your pets. The cattery area is alarmed overnight and CCTV is in operation 24 hours a day. Fire safety is also very important to us: the cattery has smoke detectors and the alarms are linked to our house, and we also have fire extinguishers within the cattery.
The Garden Cattery has been built to the International Cat Care (ICC) guidelines, previously Feline Advisory Bureau (FAB). Our licence is managed by South Norfolk Council under the Animal Welfare Regulations 2018 and we are comprehensively covered by PetPlan insurance. All of these documents are on display in our reception area for viewing.
The lodges are all cleaned daily, and litter trays are checked regularly during the day and late into the evening.
All lodges are washed and disinfected following departure, as well as all bedding, pieces of Vetbed®, and toys, so that they are safe and ready for the next guest. There is also an isolation lodge within our garden just in case any cat falls ill during their stay, even though this is unlikely to be used since all guests must have their vaccination certificates and will be checked for signs of illness on arrival.